Asking customers to tip before they receive service is disliked by many, and it can even decrease the likelihood of them returning

Picture yourself standing in a coffee shop queue. You place your standard order of a cappuccino and make the payment via your credit card. The cashier then rotates a small screen that displays a prompt for a tip, even before the barista prepares your espresso shot or steams any milk. Tipping system As tipping becomes … Continue reading Asking customers to tip before they receive service is disliked by many, and it can even decrease the likelihood of them returning